SimpleVet Pet Hospital is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with us through SMS communications.
By opting in to receive SMS messages from SimpleVet Pet Hospital, you agree to the terms outlined in this Privacy Policy and our SMS Terms and Conditions. If you have any questions or concerns, please contact us directly.
- SMS Consent Communication
When you opt-in to receive SMS communications from SimpleVet Pet Hospital, we collect your phone number and any other necessary information to communicate with you via text messages. This information is not shared with third parties for marketing purposes. We respect your privacy and are committed to keeping your data secure.
- Types of SMS Communications
If you have opted to receive SMS messages from SimpleVet Pet Hospital, you may receive messages regarding the following:
- Customer support
- Billing inquiries
- Message Frequency
The frequency of SMS messages may vary based on the type of communication you are receiving. For example, you may receive up to 3-5 SMS messages per week regarding customer support, billing inquiries, or other related communications.
- Potential Fees for SMS Messaging
Please note that standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.
- Opt-In Method
You may opt-in to receive SMS messages from SimpleVet Pet Hospital in the following ways:
- Verbally, during a conversation with a representative
- By initiating an SMS message to 469-334-4000.
- Writing, during a visit to the site.
- Opt-Out Method
You have the right to opt-out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive from SimpleVet Pet Hospital. Alternatively, you can contact us directly at
SimpleVet Pet Hospital or info@simplevethospital.com to request removal from our messaging list.
- Help and Support
If you are experiencing any issues or need assistance, you can reply with the keyword "HELP" to any SMS message you receive. Alternatively, you can contact us directly at 469-334-4000, info@simplevethospital.com, or visit our website at https://simplevetpethospital.com/ for more information.
*Updated 10/28/2025